Seeking New Office Manager – Lexington Office

Radio Eye seeks a dedicated, detail-oriented Office Manager responsible for ensuring the smooth operation of its office and studios.

Radio Eye – a non-profit radio reading service headquartered in Lexington, Kentucky – produces a 24-hour broadcast for people who are blind or otherwise print disabled, with the help of a small staff and 200 volunteers. Radio Eye broadcasts throughout Kentucky via telephone; and in Central and Eastern Kentucky and the Louisville Metro Area by radio and other media. Visit our website (www.radioeye.org) to find out more.

Salary: $12.00 – $14.00/hour, commensurate with experience

Status: Full-time

Hours: 37.5 hours a week, 7:30am – 3:30pm Monday-Friday, with occasional weekends

Benefits: Health, dental, and vision insurance, paid vacation, sick time, and holidays

Required Qualifications

  • Warm and friendly demeanor
  • Strong organizational skills
  • Excellent oral and written communication skills
  • Self-starter; able to work well without much supervision after training
  • Must be able to work with staff and a large pool of volunteers in daily activities
  • Able to learn recording system well enough to teach it to new volunteers
  • Able to learn automation system
  • Computer/tech savvy (able to fix or troubleshoot minor problems, with the help of tech support)
  • Proficient at Microsoft Office suite – especially Word and Excel
  • Able to pass a reading audition
  • Able to prioritize competing job tasks
  • Able to keep calm in stressful situations
  • Able to empathize with blind & print-disabled persons who need help to access printed materials

Preferred Qualifications

  • Ability to read and understand spoken Spanish
  • Knowledge of Kentucky geography and communities


Supervise the Studio

  • Volunteers
    • Orientation, audition, selection, and training/on-boarding of new volunteers
    • Manage volunteer schedule – permanent and substitute readers, control board operators, etc.
    • Maintain volunteer email group
    • Liaise with Louisville studio on volunteer assignments
    • Update volunteers on new policies and procedures, and solicit their feedback on their volunteer experience
    • Coordinate background checks for new volunteers
  • Programming
    • Maintain program bins & all subscriptions. Let the Executive Director or Program Director know when subscriptions are missing/expired
    • Listen to the program streams throughout the day, with an ear out for problems (silence, etc.)
    • Become proficient on recording and automation equipment
    • Act in case of equipment failure (by calling tech support, alerting Executive Director, etc.).
    • Learn usual fixes for ongoing or recurring issues, and implement them when needed
    • Prepare playlists in the absence of Program Director
    • Ensure all programs for the day are read
    • Fill in for missing readers and control board operators, during the week & on the weekend
    • Check recorded programs before they air, and fix issues (volume, silences, etc.)

Office Duties

  • Answer the phone and door. Receive visitors and deal with inquiries
  • Take and pick up mail from box
  • Receive, process and test returned radios
  • Process listener applications
  • Arrange delivery of radios to listeners – SCA and internet
  • Update/maintain the database
  • Anticipate the need for office supplies and other inventory. Let the Executive Director know what supplies are needed
  • Report problems with lighting, heating and a/c, etc. to Executive Director and library staff
  • Sign for packages, as needed
  • Update Radio Eye forms, as needed

Social Media

  • Schedule social media posts for Facebook and Twitter
  • Answer messages on Facebook and Twitter

Volunteer Committees

  • Work with the volunteer committees to complete tasks
  • Attend committee meetings
  • Take minutes at committee meetings

E-mail resumes and cover letters to careers@radioeye.org.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.


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