Radio Eye seeks a dedicated, detail-oriented Office Manager responsible for ensuring the smooth operation of its office and studios.
Radio Eye – a non-profit radio reading service headquartered in Lexington, Kentucky – produces a 24-hour broadcast for people who are blind or otherwise print disabled, with the help of a small staff and 200 volunteers. Radio Eye broadcasts throughout Kentucky via telephone; and in Central and Eastern Kentucky and the Louisville Metro Area by radio and other media. Visit our website (www.radioeye.org) to find out more.
Salary: $12.00 – $14.00/hour, commensurate with experience
Status: Full-time
Hours: 37.5 hours a week, 7:30am – 3:30pm Monday-Friday, with occasional weekends
Benefits: Health, dental, and vision insurance, paid vacation, sick time, and holidays
Required Qualifications
- Warm and friendly demeanor
- Strong organizational skills
- Excellent oral and written communication skills
- Self-starter; able to work well without much supervision after training
- Must be able to work with staff and a large pool of volunteers in daily activities
- Able to learn recording system well enough to teach it to new volunteers
- Able to learn automation system
- Computer/tech savvy (able to fix or troubleshoot minor problems, with the help of tech support)
- Proficient at Microsoft Office suite – especially Word and Excel
- Able to pass a reading audition
- Able to prioritize competing job tasks
- Able to keep calm in stressful situations
- Able to empathize with blind & print-disabled persons who need help to access printed materials
Preferred Qualifications
- Ability to read and understand spoken Spanish
- Knowledge of Kentucky geography and communities
POSITION DESCRIPTION
Supervise the Studio
- Volunteers
- Orientation, audition, selection, and training/on-boarding of new volunteers
- Manage volunteer schedule – permanent and substitute readers, control board operators, etc.
- Maintain volunteer email group
- Liaise with Louisville studio on volunteer assignments
- Update volunteers on new policies and procedures, and solicit their feedback on their volunteer experience
- Coordinate background checks for new volunteers
- Programming
- Maintain program bins & all subscriptions. Let the Executive Director or Program Director know when subscriptions are missing/expired
- Listen to the program streams throughout the day, with an ear out for problems (silence, etc.)
- Become proficient on recording and automation equipment
- Act in case of equipment failure (by calling tech support, alerting Executive Director, etc.).
- Learn usual fixes for ongoing or recurring issues, and implement them when needed
- Prepare playlists in the absence of Program Director
- Ensure all programs for the day are read
- Fill in for missing readers and control board operators, during the week & on the weekend
- Check recorded programs before they air, and fix issues (volume, silences, etc.)
Office Duties
- Answer the phone and door. Receive visitors and deal with inquiries
- Take and pick up mail from box
- Receive, process and test returned radios
- Process listener applications
- Arrange delivery of radios to listeners – SCA and internet
- Update/maintain the database
- Anticipate the need for office supplies and other inventory. Let the Executive Director know what supplies are needed
- Report problems with lighting, heating and a/c, etc. to Executive Director and library staff
- Sign for packages, as needed
- Update Radio Eye forms, as needed
Social Media
- Schedule social media posts for Facebook and Twitter
- Answer messages on Facebook and Twitter
Volunteer Committees
- Work with the volunteer committees to complete tasks
- Attend committee meetings
- Take minutes at committee meetings
E-mail resumes and cover letters to careers@radioeye.org.
AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Radio Eye 